• 7723 Redstone Rd Mississauga
  • ON L4T 2C1, Canada
 

Refund Policy

Refund Policy


By If APR Solutions is not able to resolve even a single issue within 30 Days of the subscription purchase, we will refund full payment made by the customer. If APR Solutions resolves one or more issues, the charges for the Subscription Service will not be refundable in any case. Not with standing this Peace Multi Solutions may, at its sole discretion and on a case to case basis, agree to a refund of Subscription charges after deducting fees for servicing the Customer.


In case you are not satisfied with the service and we have not been able to resolve even 1 issue with your PC in that month you are entitled to a full refund no questions asked. In case we're not able to fix even one of your computer issues your complete amount would be refunded. In case we're able to fix even one issue you're not entitled for a complete refund.


We would deduct a minimum of ($50 or 50% of the total charged amount, whichever is higher) x number of cases resolved by us, and refund back the rest amount. Subscription based plan: you can ask for full refund if none of the issues are fixed within 30 Days after registration. If one or more issues are fixed and customer still wants refund of his/her amount before time period mentioned in the agreement then partial refund will be done, after subtracting the service charge on fixed issues.


Right to Refuse, Suspend or Terminate Service


We reserve the right to refuse, terminate, or suspend service to any user for any reason we deem, in our sole discretion, to do so, without any prior notice. Typically, we will suspend, terminate or refuse service if we determine that a user is using a computer system in an improper or illegal manner, providing indecent or obscene content, violating the rights of privacy or publicity, violating the civil rights of others, conducting actions that defame a third party or entity, are publishing "hate" or intolerant material, or are threatening or harassing others. However, we may also suspend, refuse, or terminate service for any reason that we, in our sole discretion, consider appropriate to do so.